Privacy Policy

Last Updated: June 13, 2025

1. Introduction

AuthenPush ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our identity verification service and visit our website (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Billing information
  • Authentication data (excluding passwords)

2.2 Usage Information

We may also collect information about how you access and use our Service, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time and date of your visit
  • Pages you view
  • Time spent on pages
  • Links you click
  • Verification activity logs

3. How We Collect Information

We collect information through:

  • Direct interactions when you provide information to us
  • Automated technologies such as cookies and similar tracking technologies
  • Third-party sources, such as Microsoft Authenticator for verification purposes
  • Analytics providers

4. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Provide customer support
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, prevent, and address technical issues, fraud, and security breaches
  • Personalize your experience
  • Comply with legal obligations

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 With Your Consent

We may share your information with your consent or at your direction.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

We use industry-standard encryption, secure data storage practices, regular security assessments, and strict access controls to protect your data. We also maintain a security incident response plan to address any potential breaches promptly.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Verification logs are retained according to your subscription plan (3 months for Starter, 1 year for Standard, and 3 years for Enterprise plans).

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate personal information
  • The right to request the deletion of your personal information
  • The right to restrict the processing of your personal information
  • The right to data portability
  • The right to object to the processing of your personal information
  • The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We use the following types of cookies:

  • Essential cookies: Necessary for the operation of our website
  • Analytical/performance cookies: Allow us to recognize and count visitors
  • Functionality cookies: Enable website features and remember your preferences
  • Targeting cookies: Record your visit, pages visited, and links followed

10. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@authenpush.com

AuthenPush
123 Security Avenue
Suite 500
San Francisco, CA 94105
United States